Gowri Shakthi, CMRAO
Property Management Professional

Toronto and Area Chapter

 

 

Hello, I'm Gowri Shakthi, a seasoned property management professional with over two decades of experience in the field. My career has been defined by a commitment to excellence, a passion for client relations, and a dedication to keeping pace with the ever-evolving landscape of property management.

Throughout my career, I have honed a comprehensive skill set that spans leadership, operations management, client relations, and regulatory compliance. These core strengths have been the pillars upon which I've built my career, enabling me to excel in various roles and make a meaningful impact.

My career trajectory has taken me through several key roles, each contributing to my growth and expertise in property management.

My career journey has also included roles in market research and project management, contributing to my versatile skill set.

Outside of my professional life, I'm a multifaceted individual with a passion for dancing, which I've pursued professionally for 18 years. I'm also a devoted bibliophile who believes in the power of knowledge and embraces new ideologies. My commitment to social change reflects my belief in the importance of contributing positively to the world around me. I am constantly engaged in learning and improving my knowledge and understanding.

I firmly believe in change management, and I am a passionate advocate for learning and implementing new and cutting-edge technologies that can assist property managers in discharging their responsibilities in an efficient manner.

In every role, I have strived to not only meet expectations but to exceed them. My commitment to excellence, combined with my diverse skill set, has enabled me to make a significant impact in each challenge I have undertaken. I look forward to continued growth and innovation in the field of property management.

I have a strong passion for community volunteering and have been actively involved with select local organizations.

My journey began with hiring, training, and mentoring property management professionals. I've always believed in the power of strong leadership to drive a team towards success. In my roles as Vice President and Director, I continued to build and strengthen client relationships, fostering loyalty, profitability, and long-term retention.

Budgeting, forecasting, reporting, and research are integral to effective property management. I've been instrumental in developing and implementing operational policies and procedures that optimize property operations while ensuring compliance with various regulations, including the Condominium Act, OHSA, AODA, and more.

Efficient operations are the backbone of property management. Over the years, I've excelled in vendor management, account governance, and overall optimization of operations, all aimed at delivering top-notch service to clients.

Navigating the complex landscape of regulatory compliance is crucial in property management. I've been well-versed in various regulations, including the Ontario Building Code, Ontario Fire Code, Human Rights Act, Pipeda, and more, ensuring that properties under my management always remain compliant.

My educational background includes a Police Foundations Diploma, an EPYP Program Certificate from IIM Calcutta, and a Bachelor’s in commerce with a minor in marketing. Additionally, I hold essential certifications, such as R.C.M (Registered Condominium Manager) and O.L.C.M-GL (General License) in the province of Ontario that are considered essential for working in condominium/strata association.  Continuous learning is essential in my profession, and I've complemented my education with certifications in WHMIS, OHSA, AODA, and more.

In summary, my career in property management has been characterized by leadership, compliance, and client-centricity. I am a dedicated professional with a track record of delivering results and a commitment to continuous improvement. I look forward to new challenges and opportunities that allow me to apply my expertise and make a lasting impact in the field of property management.